Moom palace grand section rooms9/10/2023 I would stay at a palace resort again but I think I will try another resort without the construction. We did use the room service a couple of times due to sunburns and not wanting to have to put on anything other than a robe. The rooms are amazing in the Grand Section as long as you are not near the construction. The pool service at the lap pool was great, this is more the adult section and where we did spend most of our time. The pool chairs do have nice padding and not the uncomfortable chairs at the other two sections. The three pools at the Grand are nice, they are not huge but quieter than the Nizuc and Sunrise section. The water is pretty murky but the beach does have nice soft sand. They are cleaning the beach pretty much all day long. For the beach, I do think that the Grand does have the nicest area of the beach. Staying in the Grand section also gives you the perks of being picked up first for the transfer into Cancun and as well to head to the golf section. Now onto the good points of the Grand Section! We were able to reserve dinner at both restaurants at the golf section, this was done by our concierge from building 36 on our first day. I really wish they would have given us the option of pushing the beds together in our first room as it was the best. We could still hear the construction but no where near as bad as the first two rooms. We ended up staying in another room with two doubles that they moved together. He was very understanding an called to the front desk, they had one other King room that he showed us and it was just as bed. I told the bellman that there was no way that I was staying in this room king bed or not. We could walk out on our balcony and pretty much touch the building they were working on. I was just about ready to cry, they didn't tell me that the nice room and area we were moving from was being replaced by a construction area. When it came time to check into our new room we went back to the lobby and they took us and our suitecases to a full on construction site. We didn't have a room until 3 so we were just at the beach for the day. We didn't unpack as we were moving the next day and had to have our bags picked up around noon. The room was very large, we were on te main floor with a nice garden view. This building is by far the best in the Grand Section. The first room that we checked into was in building 36. I was fine with that as they seemed pretty full. I had asked if we would be able to move and they told us that they would be able to move us the next day. I had requested a king room but we were given 2 doubles. He was very understanding an called to the front desk, they had one other King room.
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